"I am incredibly grateful to Jaycee Volkmann for the exceptional care and support provided to me during my recovery following a stroke. From the very beginning, Jaycee demonstrated not only outstanding clinical expertise but also an unwavering sense of compassion and encouragement that truly made a difference in my healing journey. Beyond occupational therapy, Jaycee was a pillar of emotional support in my greatest time of need. Her patience, kindness, and ability to inspire hope helped me navigate one of the most challenging seasons of my life. Jaycee saw me as a person, valued my progress, and motivated me to keep going even when the road felt overwhelming. I wholeheartedly recommend Jaycee to anyone in need of dedicated and compassionate occupational therapy. Her skill, professionalism, and genuine care left a lasting impact on my life, and I will always be grateful for her role in my recovery." 

Rev. Victor E. Covington "PC"

Senior Pastor 

Albany, New York

"Life-Changing Occupational Therapy Experience! Words cannot express the gratitude I have for Jaycee and the incredible care she provided for my mom. After facing what felt like an impossible road to recovery, her expertise, patience, and unwavering support helped my mom achieve an unbelievable rehab journey. She tailored every session to her needs, motivated her through every challenge, and truly went above and beyond to ensure she regained her independence. Thanks to Jaycee, my mom not only recovered but thrived. Jaycee’s dedication and compassionate approach made all the difference. I wholeheartedly recommend her to anyone in need of exceptional occupational therapy!"

Sofia Fallas 

Millburn, New Jersey

“I have loved working with her. If you are suffering from vertigo or dizziness I highly recommend you contact Jaycee. She is such a great person and so caring and understanding. “

Stephanie Volkmann

Averill Park, NY

“It's hard to put into words how grateful I am for Jaycee of Balanced Living OT! I have been struggling with debilitating vertigo, and I was at my wits end. I was unable to get care without waiting months, and I was not sure what to do. Until I came across the Balanced Living website, I knew I was in the right place. Jaycee took the time to listen to my symptoms, provide a detailed educational overview, as well as a comprehensive assessment. Not only did I walk away feel better but she provided me with a care plan and next steps! I cannot say enough good things about my experience and how thoughtful and attentive Jaycee was from start to finish! It is rare to find someone in the healthcare space that truly cares about their patients, Jaycee is one of those people! I will be recommending Jaycee and Balanced Living OT to all my family & friends!”

Bridget Fitzgerald

Halfmoon, NY

"After experiencing a major stroke, I was unsure how much independence I would regain. Thanks to Jaycee, my progress has exceeded all expectations. Her expertise, patience, and encouragement have played a crucial role in my recovery. From regaining fine motor skills to improving daily living activities, she tailored every session to my specific needs. She pushed me when I needed motivation and provided unwavering support throughout my journey. Her innovative techniques and hands-on approach made therapy engaging, effective, and very fun at times (during our dancing sessions). I highly recommend Jaycee to anyone recovering from a stroke. Her dedication and compassionate care have truly made a difference in my life. Thank you for helping me regain my confidence and independence!"

Zaray Esquivel Molina 

Costa Rica

I've had the pleasure of knowing Jaycee for a few years now initially as a colleague at Albany Medical Center and more recently as a patient. I was experiencing some subtle balance issues I wasn't quite ready to dismiss as "old age" (I'm soon to be 67). Jaycee is incredibly supportive, professional and thorough (as I knew she would be). She identified my issue and prescribed exercises for me to do independently. The symptoms have resolved so I feel better, safer and plan to continue to perform the exercises intermittently to keep it in check . I was extremely pleased with her care and follow up and will definitely reach out to her again should the need present.

Laura K.

Albany, New York

Called due to an issue with vertigo and the therapist came to my house the same day. She made an evaluation through some tests and corrected the problem I was experiencing. all around an excellent experience.

Eric B.

Hudson, New York